HENNIKER MASSAGE POLICIES

·  We adhere to a code of ethics as stated in the American Massage Therapy Association and to 

   the standards of practice required by the State of New Hampshire.

·  We're licensed to practice Massage Therapy in the state of New Hampshire.

·  We are HIPPA compliant; Keeping clients personal and health information confidential &

    secure. 

·  Clients are draped with a sheet during the entire session. Only the parts of the body being

    worked on are exposed.

·  Sessions are by appointment only. Call/Text Heidi at 603-953-3476 to schedule your 

   appointment.

·  Appointments are confirmed 1-2 days before either by text or email reminders.

·  Payment is expected upon treatment.

·  We accept cash, local checks, and Venmo. I DO NOT ACCEPT CREDIT CARDS.

·  There will be a $30 fee for bounced checks.

·  Tips are gratefully accepted but not required.

·  We do not accept insurance but are happy to assist clients in filling out the appropriate forms.

·  Calling hours: Mon-Sat 9:00am - 6:00pm. I return calls, texts and emails within 24 hours, on 

   business days, unless I am on vacation.

·  Our office building is monitored by security cameras for safety and is a non-smoking

    environment.

 

CLIENT POLICIES

·  Clients are expected to give at least a 24 hour notice if they need to cancel or reschedule.   

   No Shows are subject to a cancellation fee.

·  It is the responsibility of the client to alert the therapist of any changes in their health or 

   condition.

·  The massage session begins and ends at the scheduled time.  Sessions that begin late due to

    the client arriving late will end at the scheduled time and remain at the full price.

·  Please alert the therapist of any allergies to nuts or other ingredients that may be used in the

   massage oils or creams.

·  We offer treatments that are strictly therapeutic and for relaxation purposes. 

Sexual harassment is not tolerated.  If the practitioner’s safety feels compromised, the session will be stopped  immediately and the police will be notified.

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